How it works

STEP BY STEP FROM PICKING A PRODUCT TO CHECKOUT

AFTERMATH OF PLACING YOUR ORDER

HOW TO TRACK YOUR ORDER

 

PROCESSING AND SHIPPING (Delivery Policy)

Processing of Order takes 3 – 7 working days

Shipping Duration takes 15 – 60 working days depending on your Country, Holiday or Weather condition etc.

Our Shippers: China Air Mail Post, China Small Packet Plus, Singapore Post, Hong Kong Air Mail Post, PostNL (Netherlands), China EMS etc

Note: Items are shipped to your Local Post office and upon arrival maybe dispatched to your address or you pick it up from the post office.

 

REFUND AND RETURN POLICY

FudMart NG Store will not replace or issue refund for items that fall into this category. For change requests on eligible items which are not defective, you will be entitled to a replacement, exchange or a voucher refund. … However, our return policy is 7 days and upon expiration, our ability to help you may be limited.

 

 

fudmart refund policy

 

BUYER PROTECTION

Buyer Protection is implemented when goods are not received after 60 days of shipping your order. In the case non receipt of order after 60 days, a refund is initiated and paid to customer with 7 working days.

 

More policies will be updated as we improve our services to serve you better and a notification sent via FudMart NG Store App.

 

For more inquires on our policies, send us an E-mail to fudmartng@gmail.com or fill out the Customer Care Contact Form below:

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Fudmart NG Store is located at No. 33 Water works road, Omagba Phase 1, Onitsha, Anambra State, Nigeria. 

The store is the property of Obelechuks Global Resources, a company duly registered in Nigeria with Registration number DE27862